15-min Demo

FAQs

Our FAQ’s cover almost everything you need to know about MOT Manager. You’ll also find answer to the most common questions asked regarding reminders, customer communication and the capabilities of our software.

  • No Additional Charges
  • All Vehicle Lookups Included
  • All Text Reminders Included

Remember

We don’t just work with MOT Stations

Does MOT Manager charge for text credits?

NO! MOT Manager does not charge for individual text credits; we offer a fixed monthly fee to cover all MOT & Service Reminder texts, Booking Confirmation texts, and Day Before Reminder texts. The only chargeable text within MOT Manager is the SMS Campaign, which sends a single text script to ALL your customers in one go.

What software do I have to install to run MOT Manager?

You do not need to install any additional software as our system runs straight from your internet browser. MOT Manager can be used across all tablets and computers.

Is my data secure and safe?

All your data is stored on a server which in simple terms is like having a hard drive with an internet connection external to your premises. No data is saved on your computer at the garage, so if you accidentally spill a coffee on the laptop all your data will be backed up. Regular backups are taken every 5 seconds.

How many customers can I add into MOT Manager?

There is no limit on how many customers you can hold in your MOT Manager database. 

How many customers can I add into MOT Manager?

There is no limit on how many customers you can hold in your MOT Manager database.

Can I access MOT Manager at home?

Of course! MOT Manager is completely web-based and only requires an internet browser to bring up your garage’s system at home.

 

Can my customers book in via their smartphones?

Every customer in your system will receive a MOT text message reminder. Within this text will be a link to book. This will reflect the available date/time slots in your digital diary. New customers? Not an issue, we provide a widget which can be placed on your website to allow new MOT bookings.

 

Does it include VRM lookups?

MOT Manager has a license to pull information from the DVSA database so it is all accessible at your fingertips. All system packages include unlimited VRM lookups.

Who sends my MOT text message reminders?

MOT Manager is fully automated and only requires two pieces: vehicle registration and mobile number. Our system will check the DVSA database and schedule your text message reminder to be sent up to 6 weeks prior (this notice period can be changed to suit the garage).

How many users and computers can I login to?

You can happily log your garage into several computers at the premises as it is unlimited. So if you need the system available at your reception desk as well as the MOT testing bay there will be no complications.

Is MOT Manager strictly for MOT testing centres?

We are not limited to MOT testing only. Our garage management system tackles the daily automotive needs from service stations to mainstream car dealerships.

Minimum Computer Specs

Windows
Windows 10 or later, or Windows Server 2016 or later.
Processor: Intel Pentium 4 or later with SSE3 capability. Min of 16gb RAM and 256gb SSD

macOS
Operating System: macOS 10.9 or later.
Processor: Supported on Macbook Pro 2010, Macbook Air 2011, and newer models. Min of 16gb RAM and 256gb SSD

Tablets
Android 10 and up. iPadOS 17.0 or later.

Is your question not on the list? Contact us